TERMS AND CONDITIONS
Last revised: May 14, 2021
A. PURPOSE
The following terms and conditions (hereinafter referred to as the “Terms & Conditions”) govern the use of www.cdm.ph and all its pages, content, other assets (hereinafter referred to as the “Service”).
The purpose of the Service’s Terms & Conditions is to clearly define the legal relationship between Certified Digital Marketer (CDM). (hereinafter referred to as “us”, “we”, or “our”) and users (hereinafter referred to as the “Learner”) who have entered into an agreement in accordance with the Terms & Conditions to use our Service.
The Learner should read the Terms & Conditions carefully. The use of this Service will constitute the Learner’s agreement to comply with the Terms & Conditions outlined on this page.
B. USE OF SERVICE
Learners are permitted to use the Service for their personal and non-commercial purposes from this Service provided that you do not modify any content without our consent. Learners shall refrain from using the website contents as below or in any manner that is beyond the scope of use permitted under this section. Learners shall bear all civil and criminal liability resulting from their unauthorized use of the contents.
- Republish material from the Service (including republication on another website);
- Sell, rent, or otherwise sub-license material from the Service;
- Show any material from the Service in public;
- Reproduce, duplicate, copy or otherwise exploit material on our Service for a commercial purpose;
- Edit or otherwise modify any material on the Website; or
- Redistribute material from this Website, except for content specifically and expressly made available for redistribution
Learners shall not engage in any activity that interferes with the provision of the Service or access servers and network systems used for the Service without authorization.
Learners shall not engage in any of the following activities:
- Provide false information or steal information from third parties
- Activities that infringe our copyrights or other intellectual property rights
- Activities that defame or disturb our business or third parties
- Use the Service for commercial purposes without our consent
- Impersonating us or intentionally spreading false information in connection with the Service
- Other illegal or unlawful activities prohibited by relevant laws
Learners shall be responsible for managing their User IDs and passwords and shall be solely responsible for any and all damages caused by their intentional or negligent acts or omissions. Learners shall promptly notify us and follow our instructions, if any, in the event they become aware that their ID or password has been stolen or is being used by a third party.
Learners are permitted to purchase goods from the Service as a registered user subject to our payment conditions (see F. PAYMENTS) set below.
C. PROGRAM INCLUSIONS
Learners are entitled to the following inclusions:
Online Sessions
- Live, online, subject matter expert-led lectures, exercises, and activities
- Opportunity to consult with subject matter experts during sessions
Learning Management System
- Set-up of and access to Learner’s Account
- Access to presentation material by our subject matter experts
- Access to supplementary learning materials (e.g. readings, case studies), if any
- Digital certificate of Participation for attended sessions at the conclusion of the program
D. CERTIFICATION
Learners may only earn Certifications specific to the program they are enrolled in if:
- Learner enrolls in a Program that is eligible for Certification; and
- Learner selects the enrollment type that includes Certification.
Certifications are issued only after Learners complete the following:
- Attend all scheduled class sessions for eligible programs enrolled; and
- Pass the corresponding Certification Examination.
Examination
The Certification Examination is administered online through a module in the Learning Management System made available to Learners.
Coverage
The certification examination covers topics discussed in the program. A study guide is provided as a reference to the topics covered.
Guidelines
- The certification examination consists of 80 items ranging from declarative, procedural, and higher-order thinking questions.
- The passing grade is 75%.
- The certification module is made available to the Learner on the day following the conclusion of the eligible Program enrolled, and will be open for thirty (30) days. For enrollments under the Digital Acceleration Track, the certification module per eligible Program enrolled remains open for forty-five (45) days once made available to the Learner.
- The Learner may take the certification in their own time within this period.
- The certification examination is timed. The time limit is three (3) hours. Once three (3) hours have elapsed, the module will automatically conclude and provide the result.
Retakes
- Learners are given two (2) examination attempts. The second attempt may only be taken within the same thirty (30) day period.
- Retakes beyond the second attempt are subject to the Certified Digital Marketer’s approval, and to fees where applicable.
ISSUANCE & VALIDITY
- Certifications for successful candidates are released at least five (5) business days from the conclusion of the certification window (See D. CERTIFICATION > Guidelines > 3.)
- Certifications awarded to successful candidates are valid for two (2) years from date of issue.
E. RECERTIFICATION
Recertification is only available to select Learners who meet our current recertification criteria.
Recertifications are issued after Learners complete the following:
- Satisfy the current recertification eligibility criteria set by Certified Digital Marketer;
- Register (online or offline) and pay the recertification fee; and
- Pass the corresponding recertification examination.
Examination
The Recertification Examination is administered online through a module in the Learning Management System made available to Learners called the CDP|CDM Learning Portal (www.lms.certified digitalmarketer.com).
Coverage
The Recertification examination covers topics that vary per recertification enrolled for. A study or exam guide is provided as reference to the topics covered.
Guidelines
- The recertification examination consists of 80 items ranging from declarative, procedural, and higher order thinking questions.
- The topic coverage for each recertification exam is as published in the Exam Coverage in the Service.
- The passing grade rate is 75%.
- The recertification module is made available to the Learner on a pre-identified launch date and time according to the recertification batch. The module will be open for seventy-two (72) hours.
- The Learner may take the recertification exam in their own time within this period.
- The recertification examination is timed. The time limit is three (3) hours from the time the exam is started by the Learner. Once three (3) hours have elapsed, the module will automatically conclude and provide the result.
Rescheduling
- Learners who are unable to take the exam within the chosen recertification batch schedule must provide notice before the launch date and time of the said period. Upon receipt of notice, recertification will be automatically rescheduled to the next batch. If the Learner misses the next batch, the recertification enrollment will be automatically forfeited.
- Learners who are unable to take the exam within the chosen recertification batch schedule and who are not able to provide the required notice can request to reschedule by contacting our Student Support Team via email at community@elearningedge.net. The request is subject to the Certified Digital Marketer’s approval. If the request is approved, recertification will be automatically rescheduled to the next batch. If the Learner misses the next batch, the recertification enrollment will be automatically forfeited.
Retakes
- Learners are given one (1) recertification exam attempt within the given recertification exam period. (See E. RECERTIFICATION > Guidelines > 4.) A retake is optional if a Learner fails to meet the passing grade rate in their first exam attempt.
- Should the first attempt be unsuccessful, Learners are allowed to re-enroll for a recertification only at least six (6) months after their first exam attempt.
- Learners can re-enroll for recertification for a maximum of one (1) instance only. Further attempts to submit re-enrollment after the first instance will be automatically declined.
Issuance & Validity
- Certifications for successful candidates are released at least five (5) business days from the conclusion of the recertification window (See E. RECERTIFICATION > Guidelines > 4.)
- Certifications awarded to successful candidates are valid for two (2) years from date of issue.
F. PAYMENTS
The registration to a CDM learning experience is binding. As a registrant, Learners are personally responsible for the cost of the program.
Displayed rates are converted based on an estimated exchange rate. Final amounts may differ from Learners’ bank’s foreign currency conversion. Local 12% Value Added Tax (VAT) is applied in the amount total at checkout.
Payment Methods
- Direct Bank Transfer
- Credit/Debit Cards via PayPal
Options are visible via the respective enrollment/registration form(s) upon checkout on the website.
Direct Bank Transfer
Payment Terms
100% should be directly paid to our bank account and settled within two (2) business days. Please use your Order Number as the payment reference. Your enrollment will not be processed until the funds have cleared in our account.
Bank Details
Please deposit payment to:
BDO
Account Name: ELEARNING EDGE, INC.
Account No.: (00) 6220 1367 20
Swift Code: BNORPHMMXXX
Branch: Sienna Del Monte Branch
UNIONBANK
Account Name: ELEARNING EDGE, INC.
Account No.: 0020 3001 8760
Swift Code: UBPHPHMM
Branch: Sto. Domingo Branch
Late Payment
A penalty of 2.5% per month will be charged based on the total outstanding balance.
Credit/Debit Cards via PayPal
Payment Terms
100% would be directly paid and settled via PayPal immediately. No PayPal account is required. No surcharges on the part of the payor. Your enrollment will be processed immediately once payment is reflected in our account.
Cards Accepted
PayPal accepts all credit cards and debit cards (Mastercard and Visa) except American Express.
G. ISSUANCE OF OFFICIAL RECEIPT
Official Receipts are registered in the Philippines and are issued out of our Philippine office. We are only able to issue an electronic image for the meantime. Original copy is available for delivery within the Philippines upon request.
H. VENUE & SCHEDULE CHANGES
Venues are subject to change for reasons including but not limited to class size, venue availability, safety & security, and other such circumstances that may directly or indirectly affect your learning experience.
Class schedules are guaranteed but are subject to cancellation and/or rescheduling for reasons including inclement weather, safety & security, and other unforeseen circumstances that make it unsafe and/or impracticable to hold classes.
Any such change will be communicated through notices sent to the email address and/or mobile number associated with the Learner’s account information. Please keep subscribed to our mailing list in order to receive such updates.
Should any such change render a Learner unable to attend the class with the resulting venue and/or schedule, they may do one of the following:
- Reschedule to a later batch of the same program, if any; or
- Transfer their learning credits to (1) another person; or (2) another program in the curriculum, as guided (see K. TRANSFER OF LEARNING CREDITS) in these Terms & Conditions.
I. CANCELLATION
If the cancellation is made at least seven (7) days before the scheduled first (1st) session, the Learner may:
- Request for the refund of payments made up to 50% of enrollment fees; or
- Request for the transfer of learning credits to another person, valid for three (3) months from the point of cancellation.
If the cancellation is made less than seven (7) days before the scheduled first (1st) session, the Learner is no longer eligible for a refund, but may:
- Request for the transfer of learning credits to another person, valid for three (3) months from the point of cancellation.
J. RESCHEDULING
Learners may request to reschedule their enrollments subject to the following terms and conditions:
- Reschedule requests must be made at least twenty-four (24) hours before the session being rescheduled. Requests made less than 24 hours from the start of the online class shall be subject for approval and/or applicable fees.
- Students may only request to reschedule free of charge for a maximum of two (2) instances only. Succeeding reschedule requests will be subject to a reschedule fee of PHP 6,000.00 nett (PHP 5,385.00 + 12% VAT).
- Regardless of the number of requests made, students may only reschedule up to (a) one (1) year from the original schedule, or (b) the curriculum retirement of the program enrolled, whichever comes first. Unconsumed learning credits beyond this period shall be considered forfeit and may no longer be cancelled, rescheduled, or transferred.
K TRANSFER OF LEARNING CREDITS
Learners may transfer their learning credits to (a) another person, or (b) another program in the curriculum. The request must be made at least seven (7) days before the scheduled first (1st) session.
Learning credits transferred to another person is only valid for three (3) months from the point of request.
Learning credits transferred to another program in the curriculum are subject to the following terms:
- If the contract amount of the new program/s chosen exceeds the original contract amount, the learner must pay the difference.
- If the contract value of the new program/s chosen is less than the original contract amount, the balance will not be refunded.
- Inclusions will be based on the contract amount of the new program/s chosen. Discounts and privileges extended to the learner in the original contract are not guaranteed in the new contract.
L. INTELLECTUAL PROPERTY
Certified Digital Marketer owns all rights, title, and interest to its programs, sessions, modules, materials, and the content thereof including copyright, without material and territorial limitations.
We have the exclusive right in perpetuity to distribute, exhibit, and exploit the materials it provides in all jurisdictions and in any and all media, now existing or developed in the future.
Programs, sessions, modules, materials, and the content thereof, in whole or in part may not be recorded, modified, duplicated, or distributed for any purpose, personal or commercial, without the prior written consent of Certified Digital Marketer.
M. CHANGES TO AND TERMINATION OF THE SERVICE, ETC.
Certified Digital Marketer may change the contents of the Service if necessary. However, if such changes to the contents of the Service materially affect the rights and obligations of Learners, such changes shall be made after providing notice to Learners.
We may temporarily suspend the provision of the Service in the event its information and communications facilities and equipment require maintenance/repair or replacement, experience a breakdown or communications failure, or there exists significant operational reasons
We may, if necessary, conduct periodic inspections for the provision of the Service and temporarily suspend the provision of the Service during the periodic inspections.
We may suspend the provision of the Service for managerial reasons.
N. OUR RIGHTS, OBLIGATIONS, AND INDEMNITIES
Certified Digital Marketer reserves all rights to the Service.
We shall endeavor to provide the Service in a stable manner, but upon the occurrence of an act of God, war, or any other force majeure event, or if temporary suspension in accordance with the section on “M. CHANGES TO AND TERMINATION OF THE SERVICE, ETC.” becomes necessary, the Service may be suspended or discontinued, and in no event shall we be responsible or liable for such suspension or discontinuation of the Service.
O. GOVERNING LAW AND JURISDICTION
The Service is managed by Certified Digital Marketer, which is owned and currently being operated by ELearning Edge, Inc., located in Pasig City, Metro Manila, Philippines. You agree that any dispute related to these Terms & Conditions will be governed by the laws of the Republic of the Philippines, and the courts of the Republic of the Philippines shall have jurisdiction over any disputes arising from or related to the Terms & Conditions.
P. CONTACT US
If you have any questions about these Terms & Conditions please write to us by email at marketing@cdm.ph
PRIVACY POLICY
Last revised: October 15, 2021
Certified Digital Marketer (hereinafter referred to as “us”, “we”, or “our”) is the sole owner of and operates the www.cdm.ph website (hereinafter referred to as the “Service”).
This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.
A. Information Collection And Use
We collect several different types of information for various purposes to provide and improve our Service to you.
TYPES OF DATA COLLECTED
Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information (“Personal Data”) that can be used to contact or identify you. Personally, identifiable information may include, but is not limited to:
- Email address
- First name and last name
- Mobile phone number
- Cookies and Usage Data
- CCTV or camera visual recordings
- Third-party social network interactions
- Marketing preferences in surveys, competitions, contests, lucky draws, or promotional offers
Usage Data
We may also collect information on how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Tracking & Cookies Data
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.
Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
You can learn more about how to manage cookies in the Browser Cookies Guide.
Examples of Cookies we use:
- Session Cookies. We use Session Cookies to operate our Service.
- Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
- Security Cookies. We use Security Cookies for security purposes.
USE OF DATA
We use the collected data for various purposes:
- To provide and maintain the Service;
- To notify you about changes to our Service;
- To allow you to participate in interactive features of our Service when you choose to do so;
- To notify you on promotion and information related to our products and services
- To provide customer care and support;
- To provide analysis or valuable information so that we can improve the Service;
- To monitor the usage of the Service; and
- To detect, prevent and address technical issues
We may share your personal information in the following situations:
- With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to advertise on third party websites to You after You visited our Service, to contact You.
- For Business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of our business to another company.
- With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
- With Business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
- With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
TRANSFER OF DATA
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. If you are located outside the Philippines and choose to provide information to us, please note that we transfer the data, including Personal Data, to the Philippines and process it there.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
DISCLOSURE OF DATA
Legal Requirements
We may disclose your Personal Data in the good faith belief that such action is necessary to:
- To comply with a legal obligation;
- To protect and defend the rights or property of Certified Digital Marketer ;
- To prevent or investigate possible wrongdoing in connection with the Service;
- To protect the personal safety of users of the Service or the public; and
- To protect against legal liability
RETENTION OF DATA
We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. Your personal data is retained from the time of complete registration through any of the Service’s forms until the cancellation of your account (including cancellations personally requested and cancellation by us based on our direct authority). When you terminate your account, we shall destroy your personal data so it cannot be viewed or used: provided, however, in circumstances where the personal data is required to achieve our purposes of collection/use and/or where retaining the personal data is required or permitted by law, we may retain your personal data even after your account is terminated.
We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.
SECURITY OF DATA
In processing your personal data, we may take reasonable safety measures to ensure that personal data is not lost, stolen, leaked, altered, or damaged. We may use the following technical measures for such purpose.
- Your personal data is protected by password and encryption. Even with these safety measures, there is still a high possibility that your password or personal data may be leaked to others if you access the Internet in a public area or through other means. As such, what is most important is to thoroughly protect the personal data as much as possible. Therefore, all users of the Service should be careful not to leak or provide their personal data to others, and take responsibility in managing your personal data. We are not responsible for problems that may arise from your own negligence or the inherent dangers of using the Internet.
We recognize the importance of protecting personal data, so we limit the number of employees who process personal data to only those that are necessary. We regularly review the relevant employees’ compliance with the provisions of this Privacy Policy, and where a violation is found, we order the employees to correct/improve the violation and take any necessary measures.
B. Service Providers
We may utilize third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf for the purpose of improving the Service and are obligated not to disclose or use it for any other purpose. By using the Service, you consent to the disclosure of the data to our Service Providers.
Analytics
We may use third-party Service Providers to monitor and analyze the use of our Service.
- Google Analytics
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.For more information on the privacy practices of Google, please visit the Google Privacy & Terms
- Facebook Analytics
Facebook Analytics is a web analytics tool offered by Facebook that tracks and reports website traffic with a Facebook pixel. Facebook uses the data collected to track and monitor the use of our Service. This data is shared with other Facebook services (e.g. Facebook Insights) may use the collected data to contextualize and personalize the ads of its own advertising network.For more information on the privacy practices of Facebook, please visit the Facebook Data Policy.
- Spiralytics
Spiralytics is a performance marketing company that tracks and reports website traffic. Spiralytics uses the data collected to track and monitor the use of our Service.For more information on the privacy practices of Spiralytics, please visit the Spiralytics Privacy Policy.
C. Links To Other Sites
Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.
D. Children’s Privacy
Our Service does not address anyone under the age of 18 (“Children”).
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has/have provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
E. Changes To This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
F. Contact Us
If you have any questions or concerns about this Privacy Policy, please send an email to marketing@cdm.ph
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